Captivate Buyers With Your
Personal Performance
Memorable Experiences Differentiate
Sellers
Of Commodity Products And Services
Here's what I mean by personal performance
You present an aura of passion for what you do and a confidence that the
customer is better off buying from you. Your communication style establishes trust, honesty and dependability. Your high emotional
intelligence balances impulse control and assertiveness. You blend
style and class with minimal visible effort, while not trying to appear that
way. This is called
sprezzatura.
Customers perceive you as both different and valuable.
Prior research reveals their needs for minimizing risk, avoiding aggravation, eliminating pain,
obtaining pleasure, acquiring power or earning a profit. You can weave this perspective into
provocative questions that capture their attention. Then you narrate a success story that resonates with their situation so that they can visualize the benefits. Being natural
enables you to share insight about
your products, your business and your industry and to easily address objections.
Invest in yourself and become
the differentiator. Give
them a reason to want to interact with you.
After reading this blog post, do you agree that this is the profile that smart sales managers should be hiring?
“If a man is a street sweeper, he should sweep streets as Michelangelo painted or Beethoven composed music or Shakespeare wrote
poetry. He should sweep streets so well that all the hosts of heaven and earth
will say, Here lived a great street sweeper who did his job well." Martin
Luther King Jr.