Quality Reviews
Identify Gaps After Important Customer
Projects
- Customer Experience
- Products and Services
- Attitudes and Behaviors
- Easy To Do Business With
- Customer Facing Processes
- Touch Points
- Channels
- Complementary Partners
- Communications
Prove Total Customer
Satisfaction
by gaining approval for logical next steps, referrals, new ideas, and customer
participation in authoring success stories.
Discover
Uncontrollable Business Risks: Competition, technology, economic, social,
regulatory.
Interview The Customer, Partners And
Team
Your interviewer must be perceptive
about things that are difficult or unclear so that you can gain a deep
understanding and insight about your business.
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