Wednesday, November 14, 2012

Quality Reviews Retain Customers and Earn Referrals

Quality Reviews Prove Your Commitment To Total Client Satisfaction

Don't fear what you might learn about your company. It will set the stage for growth.

After important projects or sales, a quality review debriefing between you and your client verifies that desired results were achieved and discovers gaps requiring resolution. It recognizes those that contributed valiantly.  It reveals your company's weaknesses that need to be addressed along with strengths that can be leveraged en route to being selected for the next opportunity. It gives the client confidence to refer you to others who have a similar challenge.