Apply Marketing Assisted Selling To Boost Your Sales Process To The Next Level
To me, a B2B sales professional is a high value company asset who leads and executes a
tailored selling process while also being an adept marketer and customer
experience expert. Their primary accountability
includes:
- Closing profitable sales opportunities
- Managing a healthy
sales funnel enables continuous goal attainment
- Creating golden spike
sales opportunities
- Converting customers
to clients
- Facilitating company-to-company
and peer-to-peer relationships
- Feedback to company leaders contributes to effective decision making
Marketing Assisted Selling Enables Optimal ROI From Your Sales Assets
- Help
customers determine if they have a problem worth solving.
- Success
stories about challenges, solutions and results are a wonderful resource for situations where risk reduction is more important
than price reduction.
- Pricing tools show
the value of each trade-off during negotiations.
- Complementary vendors who have relationships with people that can benefit from your company's solutions are a great lead source. These relationships enable "whole product" solutions.
- Self-service
content and assessments for each stage of the
buying process must be intuitive for general awareness and more in-depth for educated buyers.
- The field marketing (FM) process is involved in each
stage of the buying cycle:
- Awareness Stage: approach
suspects to gain permission to send relevant, timely and expected information. For each account that appears in the CRM
database, FM reps search for additional contacts where cross-selling
makes sense. FM reps schedule
sales interviews for sales reps and are a consistent backup when sales
reps are unavailable.
- Pre-Purchase Stage: Nurture
early stage leads. FM reps assign sales ready leads and work with sales reps to ensure
that leads are reviewed and acted upon in a timely manner. FM Associates stay in touch by distributing relevant articles, company information
and videos and conducting theme webinars.
- Purchase Stage:
FM reps assist in presentations, proposals, site visits, etc.
- Post-Purchase Stage:
Sales reps and FM reps co-author
programs to retain, cross-sell and up-sell second-tier customers (STCs) and develop STCs into key accounts. A welcome package for new customers
teaches them how to do business with your company and creates a positive first
impression.
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